Assembly Bill A1120

2013-2014 Legislative Session

Provides for notification to utility customers of their right to direct access to public service commission complaint procedures without arbitration or court proceedings

download bill text pdf

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Archive: Last Bill Status - In Assembly Committee


  • Introduced
    • In Committee Assembly
    • In Committee Senate
    • On Floor Calendar Assembly
    • On Floor Calendar Senate
    • Passed Assembly
    • Passed Senate
  • Delivered to Governor
  • Signed By Governor

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2013-A1120 (ACTIVE) - Details

See Senate Version of this Bill:
S1219
Current Committee:
Assembly Corporations, Authorities And Commissions
Law Section:
Public Service Law
Laws Affected:
Amd §43, Pub Serv L
Versions Introduced in Other Legislative Sessions:
2009-2010: A7867, S5252
2011-2012: A736, S1399

2013-A1120 (ACTIVE) - Summary

Provides for notification to utility customers of their right to direct access to public service commission complaint procedures without arbitration or court proceedings.

2013-A1120 (ACTIVE) - Bill Text download pdf

                            
                    S T A T E   O F   N E W   Y O R K
________________________________________________________________________

                                  1120

                       2013-2014 Regular Sessions

                          I N  A S S E M B L Y

                               (PREFILED)

                             January 9, 2013
                               ___________

Introduced  by M. of A. KELLNER, HEVESI, MAISEL, ROSENTHAL, BROOK-KRASNY
  -- Multi-Sponsored by -- M. of A. BRENNAN, COOK, GLICK  --  read  once
  and referred to the Committee on Corporations, Authorities and Commis-
  sions

AN  ACT  to amend the public service law, in relation to notification to
  utility customers of their right to direct access  to  public  service
  commission   complaint   procedures   without   arbitration  or  court
  proceedings

  THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND  ASSEM-
BLY, DO ENACT AS FOLLOWS:

  Section  1.  Legislative  findings  and intent. The legislature hereby
finds that some providers of residential utility  service  have  created
barriers  to  prompt  resolution  of  customer  complaints  through  the
complaint adjudication functions of the public service commission.  Some
providers  of electric service refer customers to private arbitration or
judicial adjudication of utility customer complaints,  contrary  to  the
primary jurisdiction of the public service commission, creating barriers
to  the efficient and uniform enforcement and administration of the Home
Energy Fair Practices Act. The legislature further finds that it  is  in
the  public  interest to require the public service commission to notify
all residential utility customers of  their  right  to  file  complaints
directly  with the public service commission for administrative determi-
nation without pursuing third party arbitration or judicial relief.
  S 2. Subdivision 1 of section 43 of the public service law,  as  added
by chapter 713 of the laws of 1981, is amended to read as follows:
  1. The commission shall maintain regulations for the handling of resi-
dential  customer complaints, which at a minimum shall require that each
utility or municipality: (a) maintain  procedures  for  prompt  investi-
gation  of  any complaint on a bill for gas or electric service rendered
or a deposit required and for prompt reporting to the complainant of the

 EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                      [ ] is old law to be omitted.
              

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