Assembly Actions -
Lowercase Senate Actions - UPPERCASE |
|
---|---|
Jan 08, 2014 |
referred to governmental operations |
Apr 24, 2013 |
print number 5667a |
Apr 24, 2013 |
amend and recommit to governmental operations |
Mar 05, 2013 |
referred to governmental operations |
Assembly Bill A5667A
2013-2014 Legislative Session
Sponsored By
BRENNAN
Archive: Last Bill Status - In Assembly Committee
- Introduced
-
- In Committee Assembly
- In Committee Senate
-
- On Floor Calendar Assembly
- On Floor Calendar Senate
-
- Passed Assembly
- Passed Senate
- Delivered to Governor
- Signed By Governor
Actions
Bill Amendments
co-Sponsors
Alec Brook-Krasny
Jeffrey Dinowitz
Michael DenDekker
Rhoda Jacobs
multi-Sponsors
Peter Abbate
Carmen E. Arroyo
William Boyland
Deborah Glick
2013-A5667 - Details
- Current Committee:
- Assembly Governmental Operations
- Law Section:
- Executive Law
- Laws Affected:
- Amd §32, Exec L
2013-A5667 - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ 5667 2013-2014 Regular Sessions I N A S S E M B L Y March 5, 2013 ___________ Introduced by M. of A. BRENNAN -- read once and referred to the Commit- tee on Governmental Operations AN ACT to amend the executive law, in relation to requiring that tele- phone calls to publicly listed telephone numbers for state of New York agencies be answered by a person THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. Section 32 of the executive law is amended by adding a new subdivision 3 to read as follows: 3. ALL STATE AGENCIES SHALL REQUIRE THAT THE PUBLICLY LISTED TELEPHONE NUMBER OR NUMBERS FOR THAT AGENCY BE ANSWERED BY A PERSON WHO CAN DIRECT EACH CALL TO THE PROPER PERSON OR DEPARTMENT WITHIN THAT AGENCY DURING NORMAL BUSINESS HOURS. NORMAL BUSINESS HOURS SHALL MEAN EACH MONDAY THROUGH FRIDAY, EXCEPT THOSE DAYS DESIGNATED AS HOLIDAYS, DURING THE HOURS IN WHICH THE STAFF OF THAT AGENCY IS SCHEDULED TO WORK. NOTHING IN THIS SECTION SHALL PROHIBIT THE INTERNAL USE OF VOICE MAIL OR OTHER ADVANCED TECHNOLOGIES IF THE AGENCY FINDS THEM TO BE USEFUL. HOWEVER, ANY SUCH SYSTEM WILL CONTAIN WITHIN ITS MESSAGE A PHONE NUMBER WHICH WILL BE ANSWERED BY A PERSON DURING NORMAL BUSINESS HOURS AND WILL ANNOUNCE WHAT THOSE HOURS ARE. S 2. This act shall take effect on the thirtieth day after it shall have become a law. EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD07434-01-3
co-Sponsors
Alec Brook-Krasny
Jeffrey Dinowitz
Michael DenDekker
Rhoda Jacobs
multi-Sponsors
Peter Abbate
Carmen E. Arroyo
Deborah Glick
Richard Gottfried
2013-A5667A (ACTIVE) - Details
- Current Committee:
- Assembly Governmental Operations
- Law Section:
- Executive Law
- Laws Affected:
- Amd §32, Exec L
2013-A5667A (ACTIVE) - Bill Text download pdf
S T A T E O F N E W Y O R K ________________________________________________________________________ 5667--A 2013-2014 Regular Sessions I N A S S E M B L Y March 5, 2013 ___________ Introduced by M. of A. BRENNAN, BROOK-KRASNY, DINOWITZ, DenDEKKER, JACOBS, JAFFEE, MAISEL, MILLER, MILLMAN, ROBINSON, ROSENTHAL, STECK, WEISENBERG, ROBERTS, COOK, ABINANTI -- Multi-Sponsored by -- M. of A. ABBATE, ARROYO, BOYLAND, GLICK, GOTTFRIED, HIKIND, MAGEE, PERRY, RIVERA, SIMANOWITZ, SWEENEY -- read once and referred to the Committee on Governmental Operations -- committee discharged, bill amended, ordered reprinted as amended and recommitted to said committee AN ACT to amend the executive law, in relation to requiring that tele- phone calls to publicly listed telephone numbers for state of New York agencies be answered by a person THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. Section 32 of the executive law is amended by adding a new subdivision 3 to read as follows: 3. ALL STATE AGENCIES SHALL REQUIRE THAT THE PUBLICLY LISTED TELEPHONE NUMBER OR NUMBERS FOR THAT AGENCY BE ANSWERED BY A PERSON WHO IS TRAINED TO DIRECT EACH CALL TO THE PROPER PERSON OR DEPARTMENT WITHIN THAT AGEN- CY DURING NORMAL BUSINESS HOURS. NORMAL BUSINESS HOURS SHALL MEAN EACH MONDAY THROUGH FRIDAY, EXCEPT THOSE DAYS DESIGNATED AS HOLIDAYS, DURING THE HOURS IN WHICH THE STAFF OF THAT AGENCY IS SCHEDULED TO WORK. NOTHING IN THIS SECTION SHALL PROHIBIT THE INTERNAL USE OF VOICE MAIL OR OTHER ADVANCED TECHNOLOGIES IF THE AGENCY FINDS THEM TO BE USEFUL. HOWEVER, ANY SUCH SYSTEM WILL CONTAIN WITHIN ITS MESSAGE A PHONE NUMBER WHICH WILL BE ANSWERED BY A PERSON DURING NORMAL BUSINESS HOURS AND WILL ANNOUNCE WHAT THOSE HOURS ARE. S 2. This act shall take effect on the thirtieth day after it shall have become a law. EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD07434-02-3
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