Requires telecommunication service providers to provide notice relating to a service outage to the public service commission that includes information about geographic distribution of the outage and an estimate of the duration of the outage; requires providers to make information about restoration of service available to customers to the extent practicable.
TITLE OF BILL: An act to amend the public service law, in relation to requiring telecommunication service providers to provide notice relating to service outages
PURPOSE: Requires telecommunication service providers to provide information regarding service outages to the Public Service Commission and to customers. This information is to include the number of customers affected by geographic area and expected timetable of return of service.
SUMMARY OF PROVISIONS:
Section 1: Amends the Public Service Law by creating a new section 92-g which would direct the Public Service Commission to adopt regulations to require that telecommunication service providers provide information regarding service outages that affect five out of one hundred service lines for at least twenty-four hours to the Public Service Commission and to customers. This information is to include the number of customers affected by geographic area and expected timetable of return of service.
Section 2: Effective date.
JUSTIFICATION: When a commercial or residential customer is subject to an outage of telecommunication service for an extended period of time it can severely impact them. They should be able to access information about the extent of the outage and an expected timetable of return of service.
LEGISLATIVE HISTORY: S.6346 of 2012: Died in Senate Energy and Telecommunications
FISCAL IMPLICATIONS: None.
EFFECTIVE DATE: This act shall take effect on the ninetieth day after it shall have become a law; provided, however, that the public service commission is immediately authorized and directed to take any and all actions, including but not limited to the promulgation of any rules, necessary to fully implement the provisions of this act on its effective date.
STATE OF NEW YORK ________________________________________________________________________ 885 2013-2014 Regular Sessions IN SENATE (PREFILED) January 9, 2013 ___________Introduced by Sen. BONACIC -- read twice and ordered printed, and when printed to be committed to the Committee on Energy and Telecommuni- cations AN ACT to amend the public service law, in relation to requiring tele- communication service providers to provide notice relating to service outages THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM- BLY, DO ENACT AS FOLLOWS: Section 1. The public service law is amended by adding a new section 92-g to read as follows: S 92-G. NOTICE OF SERVICE OUTAGE. 1. THE COMMISSION SHALL, BY REGU- LATIONS ADOPTED OR AMENDED PURSUANT TO THIS SECTION, ESTABLISH NOTICE REQUIREMENTS THAT SHALL APPLY TO ALL TELECOMMUNICATIONS SERVICE PROVID- ERS, RELATING TO SERVICE OUTAGES THAT LAST FOR TWENTY-FOUR HOURS OR LONGER AND WHICH AFFECT FIVE CUSTOMERS PER ONE HUNDRED ACCESS LINES OR MORE. FOR THE PURPOSES OF THIS SECTION, "TELECOMMUNICATIONS SERVICE PROVIDER" OR "PROVIDER OF TELECOMMUNICATIONS SERVICES" SHALL MEAN A TELEPHONE CORPORATION CERTIFIED IN THE STATE WITH THE AUTHORITY TO PROVIDE INTRASTATE TOLL AND LOCAL EXCHANGE SERVICE USING EITHER ITS OWN OR LEASED FACILITIES. THE COMMISSION SHALL INCLUDE WITH THE NOTICE REQUIREMENTS, METHODOLOGIES FOR MONITORING COMPLIANCE WITH AND ENFORCE- MENT OF SUCH STANDARDS. 2. THE TERMS USED IN THIS SECTION EXCEPT WHERE EXPRESSLY INDICATED OTHERWISE SHALL MEAN AND BE DEFINED AS SET FORTH IN 16 NEW YORK CODE RULES AND REGULATIONS SECTION 603.3. 3. EVERY PROVIDER OF TELECOMMUNICATIONS SERVICES SHALL PROVIDE NOTICE TO THE COMMISSIONER AS SOON AS PRACTICABLE BUT IN NO EVENT LATER THAN A TIME CERTAIN TO BE DETERMINED BY THE COMMISSION, WHICH SHALL INCLUDE, AT A MINIMUM:EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets [ ] is old law to be omitted. LBD03213-01-3 S. 885 2
(A) THE APPROXIMATE NUMBER OF OUT-OF-SERVICE CUSTOMERS BY CITY, TOWN OR OTHER LOCALIZED GEOGRAPHIC LOCATION DETERMINED BY THE COMMISSION; AND (B) AN ESTIMATE OF THE DURATION OF SUCH OUTAGE. 4. EVERY PROVIDER OF TELECOMMUNICATIONS SERVICES SHALL, TO THE EXTENT PRACTICABLE, MAKE INFORMATION RELATING TO ESTIMATED DURATION OF SUCH OUTAGE AVAILABLE TO CUSTOMERS THROUGH THE PROVIDER'S WEBSITE, LOCAL MEDIA OR ANY OTHER MEDIUM DETERMINED BY THE COMMISSION. S 2. This act shall take effect on the ninetieth day after it shall have become a law; provided, however, that the public service commission is immediately authorized and directed to take any and all actions, including but not limited to the promulgation of any rules, necessary to fully implement the provisions of this act on its effective date.